Salesforce (SFDC) is a critical business application in many organizations – its scope has expanded to the point where it is often employees’ primary work environment. Why not make that time more productive by integrating voice and video?

Kandy Business delivers a Real Time Communications Client for Salesforce to make it easy for SFDC users to receive and make calls from inside their SFDC web application. Not only does it save time (no need to look up contacts and dial), it offers integrated activity tracking. Every conversation, outbound and inbound appears in the contact/account record.

• No wasted time manually tracking activities or updating a contact’s record
• Managers can correlate how customer engagement activities drive results
• Sales teams can focus on selling rather than wasting cycles on administrivia
• Supports inbound and outbound calls
• One-touch access from contact records
• Easily invite customers to a video call (via link in e-mail)