Hosted PBX: Packages & Features
Flexible Packages that Meet Your Needs
Skyway West’s Kandy UC offers simple packages of services that meet individual work environments and budgets. We understand that the phone in the warehouse doesn’t need the same capabilities as an on-the-go knowledge worker, and should not cost the same. Simply choose the appropriate number of each package required and don’t worry if you need to change in a few months – Kandy allows you to adjust as your needs change. In addition to packages Kandy offers services à la carte to meet specific work environments.
| Essentials | Premium Voice |
UC Office |
UC Mobile |
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| Basic phone features. Great for common areas and fax lines. | HD Voice solution for desktop phone user needing business-class features. | All the features of premium extended to the computer with multimedia collaboration. | All the features of UC Office extended to your smartphone or tablet. | |
| Inbound/Outbound Calling |  |
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| Call forwarding | |
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| Caller ID | |
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| Unlimited Long Distance | |
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| Call Park | |
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| Call Pickup | |
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| Call Trace | |
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| Call Transfer | |
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| Music on Hold | |
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| Do Not Disturb | |
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| Hunt Groups | |
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| Unlimited Long Distance | |
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| Account Codes | |
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| Ad Hoc Conferencing | |
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| Advanced Screening (find me/follow me) | |
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| Alias Routing | |
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| Anonymous Call Rejection | |
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| Authorization Codes | |
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| Auto Hold – Receptionist | |
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| Busy Lamp Field | |
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| Call Park Retrieval | |
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| Call Park to DN | |
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| Call Park to System Number | |
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| Call Pickup – Directed | |
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| Call Pickup – Group | |
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| Call Pickup – Targeted | |
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| Call Return | |
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| Call Screening – Call Type | |
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| Call Transfer Blind | |
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| Call Transfer Supervised | |
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| Call Transfer to Speed Dial | |
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| Caller ID Internal vs External | |
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| Caller ID Name/Number | |
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| Caller ID Per Call Block | |
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| Caller ID Permanent Block | |
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| Class of Service Restrictions | |
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| Call Park to System Number | |
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| Configurable Calling Line ID | |
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| Deny All Calls | |
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| Direct Inward Dialing | |
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| Direct Outward Dialing | |
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| DTMF Digit Transmission | |
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| Extension Dialing | |
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| Fax | |
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| HD Voice | |
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| Hotline | |
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| Hunt Group – Circular Routing | |
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| Hunt Group – Sequential Routing | |
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| Hunt Group – Simultaneous Ringing | |
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| Intercom | |
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| Personal Agent Web Portal | |
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| Private/Public Name/Number | |
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| Reminder Ring | |
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| Selective Call Rejection | |
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| Shared Line Appearance | |
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| Short Dialing Codes | |
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| Voicemail | |
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| UC Features | ||||
| Client for PC/Mac | |
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| App for iOS/Android | |
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| Presence | |
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| Instant Messaging | |
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| Call Grabber | |
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| File Transfer | |
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| Microsoft Outlook Integration | |
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| Point-to-Point Video | |
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| Screenshare | |
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Download the Full Feature List
Simple packages of services that meet all work environments
Optional à la Carte Services
MeetMe Conferencing
Kandy clients show the moderator who has joined and left the conference without requiring beeps and announcements.
Auto Attendant
Callers can dial-by-extension, dial-by-name, or be easily routed to voicemail or different hunt groups.
A web dashboard makes it easier to configure and customize the caller experience to meet your organization’s needs.
Stand-Alone Voicemail
Kandy Voicemail can work with your existing PBX and provide an enhanced experience by delivering notifications to e-mail and mobile devices. It even transcribes messages.
Kandy also a handy app for your smartphone that alerts you to new messages and lets you read the message transcription.