Please note that Genband has released the new version of the softphone for Windows that has the plug-in for Outlook 2016. This plug-in will allow you to click to dial from Outlook. Please visit your customer portal to download the newest release. If you need...
As of mid-December, 2016, all dates are tentative: 1. The current Gencom client for Windows (10.4.14) will work with anything lower than Outlook 2016. Which means that it will allow you to click to dial from outlook. 2. The new release on Gencom (10.4.16) which is...