News from Skyway West Sweet UC
Working With Time Frames
This article will show you how to set Time Frames and how to configure them for optimal results. Required: Manager Portal access with Office Manager scope. Displaying the Time Frames Page All time frame tasks are performed from the Time Frames page. To display this...
Covid-19 Survival Tools from Skyway
To support you and to help limit the spread of the coronavirus, we are committed to providing tools to enable remote employees and contractors to continue to work productively. This page will be updated as we offer more services/suggestions for a secure, remote...
Free Remote Worker Collaboration Tools
Skyway West is offering free licenses of our Smart Office Collaboration 10 tool now through June 30th.
Updated Canadian and International Dial-in Numbers for SmartOffice
Updated numbers for Smart Office Collaboration for those that are off-net and have to dial in to conference. For those users who don’t have a microphone on their computer or can only access the collaboration room via audio, the following are the audio bridge dial in...
Vancouver Access Numbers for SmartOffice
Use these numbers for Vancouver access to SmartOffice collaboration: Local: 604.424.8472 Toll Free: 1.866.572.2263 Each Smart Office Account has it’s own PIN code which can be found in your EUP under Service Settings menu and then under the Conferencing submenu. Local...
Smart Office Plugin Support temporarily discontinued for Firefox
On March 7th, 2017 the Mozilla organization will release Firefox 52.0, disabling a set of APIs referred to as NPAPI which allowed browsers to be augmented with plugins.
Updates to softphones and integration with Outlook 2016
New version of the softphone for Windows has the plug-in allowing you to click to dial from Outlook 2016.
Roadmap for Feature Availability, December 2016
Roadmap as of mid-December, 2016, all dates are tentative…